The
representative of the web domains "cercetez.eu" and
"guidetoinsights.com", next referred to as "the website" is
MOROIANU L.GH. INTREPRINDERE INDIVIDUALA based in Romania and will
process personal data collected form users based on legal grounds,
a legitimate interest of the website representatives or by
authorized entities for, on behalf or in the name of the website
representatives.
1.
What is personal data and how is it collected by the website
Personal
Data ("Personal Data") is any information about an identified or
identifiable natural person; an identifiable natural person is a
person who can be identified, directly or indirectly, in
particular by reference to an identification element such as name,
identification number, location data, online identifier, or one or
more specific elements, of his physical, physiological, genetic,
psychic, economic, cultural or social identity.
The
website collects personal data through the www.cercetez.eu" si
"www.guidetoinsights.com" websites,through dedicated websites that
administer online surveys and forms, on every user interaction or
other persons, interested in the services offered by the website
by phone, email or written mail.
2.
The purpose and legal grounds of processing personal data
When
choosing the services made available on the website, personal data
supplied by you may be processed in the following purposes:
a)
Supply of consultancy services on market research, market studies,
consultancy on reporting, trainings, workshops, strategy and
additional services;
b)
Confirmation of purchasing the selected services online and
supplying additional services (notifications regarding updates or
changes about logistic details, etc.)
c)
Invoicing and payments for the services ordered;
d)
Ensuring the security of the payment transaction by applying anti
fraud filters;
e)
Responding to requests and complaints;
f)
Surveys about customer satisfaction and customer experience,
statistics, testimonials for improving the quality of the service.
g)
Communicating offers and advertising about the products or
services supplied by the website or its partners, to measure the
succes of ad campaigns or to personalize the service;
3.
Categories of processed data
To
fulfill the purposes stated above, the website processes the
following personal data categories:
a)
User identification data: name and surname, occupation, place of
work, home address, e-mail address, phone number, etc.;
b)
Information on the services you purchased (directly supplied
on the website or its partners);
c)
Data regarding credit/ debit cards used for the payment or bank
accounts;
d)
The details of your order (for example details of reservation and
additional services requested and supplied);
e)
Information on your communication with the website and the website
representatives;
4.
Cookies
This
website uses both strictly necessary cookies that are critical for
the website to function and tracking cookies that are exclusively
set up by our website hosting provider and are used to display
traffic data analysis such as gender, email, location, operating
system, visited pages and online behavior, time of visit,
etc. This website also uses tracking cookies that track your
user behavior that are sent to third parties such as Facebook
Pixel, Google Analytics, etc.
What
are cookies
This
cookies are small pieces of data, often encrypted text files,
stored on the user's computer by the web browser. They are used to
store a range of information, usually specific to a visitor and
the device that user is using to view the site. Cookies are a
plain text format, the files do not contain software or viruses
and will not access any information stored on the hard drive of
the device you use to access the website.
What
kind of cookies are we using
This
website uses both strictly necessary cookies that are critical for
the website to function and tracking cookies that allow us to
collect anonymous statistical data about how users browse our
website. We want to improve your website experience, so we use
those cookies to give you access to the best and most relevant
content and improve the technical performance of the website such
as page-load speed and page errors.
To
improve the performance of www.guidetoinsights.com we also use
"third-party cookies" from companies such as Google (Google
Ireland Ltd.) and Facebook (Facebook Ireland Ltd) set by our
website or platform (Thinkific.com) or our data collection forms
for assessments and quizzes (Typeform.com)
What
is the life of cookies
Depending
on the purposes and provider of the cookies, the validity may
vary. There are "session cookies" which are valid for one visit on
www.guidetoinsights.com (after you close the browser the cookies
will automatically be deleted), cookies with a predetermined
period (valid from a few minutes to several years) and persistent
cookies. Remember that you can delete your cookies at any time if
you wish to do so.
Tracking cookies used to distinguish unique users by assigning a randomly generated number (used to calculate users, sessions, campaigns data for statistical reports) and cookies used to seep up the rate of requests to the server.
Depending on cookie type, may vary from a session to a 2 year period
Those cookies are associated with Facebook and are used to provide advertising campaigns. They are used to collect data about user interests, on-site behavior, ad interactions, data conversions rate.
3 months
Facebook
How
can you manage cookies
The
decision to accept or decline cookies belongs to each user.If you
choose to delete the cookies, please take into consideration that
a possible deletion of these files could cause navigation
difficulties on www.guidetoinsights.com and have a negative impact
on the usability of the website. If you want to manually manage
these files, you can do that from your browser preferences menu,
following the instructions below:
In
some cases, the website will process health data about the
workshop/ trainings participants to ensure optimal conditions of
attendance and to ensure special services for persons with special
dietary requirements, in need of special assistance (medical or
accessibility, etc.;
For
processing this kind of data it is mandatory that participants
express their explicit consent. The refusal of expressing this
consent will render the website and the website representatives in
impossibility to supply the requested services;
These
data may be used by the website and its representatives to prove,
exercise or defend a legal right in court of law a well as when
the processing is necessary for major public interest;
6.
Recipients of personal data
The
website representatives may reveal personal data of users to third
parties for fulfilling a legal obligation, to execute a contract,
to supply a service or when these actions are necessary for
protecting and defending the property rights or acting in
emergency situations.
These
recipients may be:
a)
Suppliers from which you purchased services;
b)
Partners who help with organizing workshops or trainings you
signed up for;
c)
Banks and other suppliers of payment services to process the
payments you initiated;
d)
Suppliers of conferences services and catering;
e)
Market research companies, client satisfaction surveys suppliers
and marketing services;
f)
Contracted
partners for promoting products and services they supply;
g)
Public authorities in respect to current legal obligations;
h)
Courts and lawsuit institutions and competent authorities in
investigating criminal offenses;
i)
Other subcontractors.
7.
Retention period of data
Personal
data may not be kept longer than it is necessary to fulfill the
purposes for they are processed, respecting the law.
After
this period, your personal data will be completely erased from our
systems or transformed in anonymized data. Personal data collected
for commercial communications will pe processed until the
withdrawal of consent explicitly expressed by the person in
question.
8.
Transfer of personal data outside of Romania
Personal
data can be transferred outside of Romania, on legal or contract
grounds. The respective recipients will be solicited to protect
the personal data according to European law.
9.
Rights of individuals
Persons
with processed personal data can exercise the following rights
according to European Data Protection law:
a)
The right to be informed about the personal data processed by the
website;
b)
The right to receive the confirmation that the website is
processing their data from the website representatives and, if
yes, to have access to those respective data and information such
as: the purposes in which the data is being processed, categories
of personal data, the data recipients and the categories of data
recipients, and where possible, the estimated storage period for
the data. For cases in which the personal data is not collected
directly from the person in question, that person may request the
source of the data as well as the process of obtaining it.
c)
The right to rectify the personal data that is not accurate or
incomplete;
d)
The right to delete the personal data in conformity with European
Data Protection law.
e)
The right to restrict processing when one of the following cases
apply: the individual in question challenges the accuracy of the
data, processing is illegal, the person in question opposes
deletion but requests the data for proving, exerting or defending
a right in court of law or when the person opposes processing for
the time interval in which checks are being performed if the
legitimate interests of the site representatives are above the
interests of the person in question.
f)
The right to data portability, which consists in requesting the
website representatives to transmit Personal Data provided by the
data subject in a structured format that is currently used and
readable automatically, and the data subject sends it to another
operator (within the limits set by the Regulation and provided
that the necessary technical means are available to secure this
right);
g) The right to object to the processing of Personal Data at any
time, free of charge and without justification for situations such
as: (i) personal data processing activities, for situations where
the consent of the data subject does not need to be obtained; (ii)
adopting an automated decision, including profile creation; (iii)
conducting processing activities necessary for the fulfillment of
a legitimate interest of the website representatives. In case of
unjustified opposition, the website representatives are entitled
to further process Personal Data. If the data subject repeatedly
and unjustifiably exercises his right to object, the website
representatives reserve the right to cease responding to such
requests. The right of opposition shall not be exercised with
respect to the processing of the Personal Data required for the
execution of contracts or the fulfillment of the legal
obligations;
h) The ability of the person concerned to request the website
representatives not to be the subject of a decision based solely
on automatic processing, including profile creation and producing
legal effects that affect the data subject or significantly affect
it. With regard to the adoption of a decision based solely on
automatic processing, the data subject has the opportunity to
express his/her point of view, to request the intervention of a
human operator and the possibility of challenging such a decision
in the manner described in this information; We inform you that
the website representatives do not apply decision-making
procedures based solely on automatic processing;
i) If the data is processed based on your consent, you have the
right to withdraw your consent at any time, without prejudice to
the lawfulness of the processing performed up to that point;
j) The right to file a complaint with the National Supervisory
Authority for Personal Data Processing (ANSPDCP);
k) The right to appeal to justice.
For
exercising these rights you may send a formal signed and dated
request to liviu@guidetoinsights.com.
10.
Contact method
For
further information about data privacy please contact us by email
at liviu@guidetoinsights.com, by phone at +40720010690 or by post at the following address:
Bucharest, Macului Street, no. 59, Sector 1, zipcode: 012556.
The GDPR responsible is Liviu Moroianu.